Terms of use
Last updated: 9 November 2026
These terms apply when you use PharmEase, which is provided by PharmEase (). You can contact us at [support@your-domain.co.uk]. By creating an account you agree to them.
1. What PharmEase is, and isn't
PharmEase is an educational revision aid for people preparing for the GPhC registration assessment. It is not clinical advice, and it is not affiliated with or endorsed by the General Pharmaceutical Council (GPhC), NICE or the NHS. We work hard to keep content accurate and up to date, but guidance changes and mistakes can happen. Never use PharmEase in place of the current BNF, SPCs, NICE guidance, local policy or professional judgement when caring for patients. Using PharmEase doesn't guarantee that you'll pass any assessment.
2. Your account
- You must give accurate details and keep your password secure.
- Accounts are for one person. Don't share your login or Premium access.
- Don't copy, scrape, resell or redistribute our questions or other content, or try to get around the paywall or security.
- We may suspend accounts that break these terms.
3. Free and Premium plans
- The free plan includes the modules and features described on our pricing page, and may change.
- Premium is a subscription billed monthly or yearly in advance, at the price shown when you subscribe. It renews automatically until you cancel.
- Free trial: if your plan includes one, you won't be charged until it ends. Cancel before then and you won't pay anything.
- Cancelling: cancel at any time in Account → Manage billing. You keep Premium until the end of the period you've paid for, and you won't be charged again.
- Price changes: we'll tell you at least 30 days before a price change affects your subscription, so you can cancel first.
- Payments are processed by Stripe. We never see or store your full card details.
4. Your right to cancel and refunds
Under the Consumer Contracts Regulations you normally have 14 days to cancel a digital service. When you start Premium, you ask us to give you access straight away. If you cancel within 14 days of your first payment, we'll refund you, minus a proportionate amount for the time you've used. After a free trial converts to a paid plan, the 14 days run from that first payment. Email us to ask for a refund. This doesn't affect your statutory rights.
5. Our content
The questions, explanations, design and software belong to us or our licensors. Links to NICE, CKS, the BNF and other sites are provided for convenience; their content belongs to them.
6. Availability
We aim to keep PharmEase available, but we may need to pause it for maintenance or updates. If we ever stop the service completely, we'll refund any unused, prepaid part of your subscription.
7. Our liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Otherwise, we aren't liable for losses that weren't foreseeable, for business losses, or for losses caused by relying on PharmEase in clinical practice. Our total liability to you is limited to the amount you've paid us in the 12 months before the claim.
8. Ending your account
You can delete your account at any time from Account in the app. This also cancels your subscription immediately.
9. Changes and law
We may update these terms, and we'll tell you about important changes in advance. These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring proceedings in your local courts.